27 Jul London Boroughs of Richmond and Wandsworth
“93% of respondents said that they were extremely satisfied with their chair massage”.
Name of company: Richmond and Wandsworth Councils
The organisation: Local authority
The aim: Supporting employee health and wellbeing.
The commission: To create a pilot scheme for two months to provide seated massage for staff on a weekly basis at both sites.
The difference made: The initiative has been extremely popular and consequently, the pilot scheme is continuing beyond the initial two-month period.
An extract from a staff survey shows:
–94.5% of respondents said they were very satisfied with the massage therapist.
–81.6% were very satisfied with the materials provided.
– 90.8% were very satisfied with the time management.
–91% of respondents said that having a chair massage had improved their physical/mental health at work,
-83% said that having a chair massage had improved their productivity at work.
-70% said their expectations of what the massage would be like were beyond met.
Things respondents liked the most about their massage:
-The friendly massage therapist.
-The relaxing nature of the sessions.
-The good massages.
Things respondents would like improved:
-Longer and more regular sessions.
-Option for lower leg massage.
Kathy Scott, Director of Hands On At Work says “Having worked with the client on a weekly basis for several months now and reading the above survey, we will take on board comments to improve our service ensuring our therapists deliver to each person a massage treatment most suited to them. It is extremely encouraging to read how the client feels having massage in the workplace has improved both physical and mental health of staff and as a result productivity has improved.”